Housing Associations can rely on Fairhome Asset Management to provide the fast maintenance response needed for our clients. This is combined with professional housing management services.

"Ian has a wealth of experience and will constantly strive to improve customer satisfaction."

WE STRIVE TO BE THE BEST IN EVERYTHING WE DO - TO PROVIDE A QUALITY CUSTOMER SERVICE TO ALL OUR PARTNERS IN THE CARE SECTOR IN LINE WITH THEIR SPECIFIC NEEDS

Our Case Studies

Asset Management

Housing Associations can rely on us to provide the fast maintenance response needed for their tenants.

This is combined with professional housing management services. Within our services we provide the dedicated support on managing the tenancy agreement, property inspection and maintaining the relationships with all key stakeholders. The housing benefits team specialise in the submission and progression of claims and annual reviews.

It is vital to focus on service delivery, statutory compliance and functional efficiencies through smart solutions.

Planned and preventative maintenance is better than emergency repairs. Knowledge and experience is essential to design and deliver maintenance schedules and to minimise disruption to occupants and reduce costs to the customers.

There is an opportunity to become market leaders in providing a one-stop-shop for asset support within Housing Management.  One team offering housing management support for our clients and the changing needs of their tenants.

A higher standard of property maintenance

We work across a wide spectrum within the maintenance area with our fully competent team who have a wealth of experience.

PRE-PLANNED MAINTENANCE       

• Emergency lighting checks   • Fire alarms   • Rainwater gulley’s and drains        

REACTIVE REPAIRS

• Emergency repairs  • All trades • Out-of-hours support                 i                

COMPLIANCE & ACCREDITATIONS 

• Fire alarms   • Scheduling works    • PAT   

• Water temperature   • Fire Risk Assessment                        

HELP DESK                                                          
• Central point of work generation       • Electrical testing      

• Quotes     • Customer liaison      • Out-of-hours                                                     

Health and Safety
Health and safety is an integral part of everything we do, with a programme of safety training, site safety procedures and continuous improvement to ensure all work undertaken is completed in the best possible way.

Customer Satisfaction
Customer satisfaction is incredibly important to our business. We believe that our team sustain high levels of commitment to customer satisfaction.

We seek customer feedback, comment and opinion to support our commitment to continuous improvement and we use information from our clients to help strengthen and improve our business.