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Regional Housing Manager

South London, Greater London
Full-time
Salary: £30,000.00 to £35,000.00 /year


Excellent opportunity for an experience Regional Housing Manager to join a rapidly growing organisation.

We are currently looking for a Regional Housing Manager (supported living) to assist the Head of Housing deliver effective frontline delivery of services to the association’s service users within a designated region of the country. As the Regional Housing Manager, you will work closely with other partners to provide an overall holistic package of housing, care & support to vulnerable service users.

Key duties and responsibilities will include providing supervision, support and control of all resources and operational activities associated with the delivery of key housing management services for, or on behalf of partner associations in relation to tenancy management: rents & income collection & recovery: management of voids, allocations & lettings as well as engaging & involving service users in matters that affect their homes and their care alongside designated care providers.

Working as the lead member of a dispersed regional team of specialist officers, the role involves dealing with the specific housing needs of service users with often complex learning difficulties and physical / psychological disabilities.

About Fairhome Group

Fairhome is a rapidly growing business who specialise in the care industry. We acquire and develop properties to create homes mainly for people with physical, mental or learning disabilities. These range in size from small units, to larger schemes. We are a market leader in our sector and create ‘whole-life’ homes for those who need our services.

As an Investors In People (IIP) and a Sunday Times Top 100 one star company, there’s a real investment into the people side of the organisation. It’s a business that never stands still and if you are up for the challenge of working in a vibrant, changing, fast-paced organisation with great people, then we’d like to hear from you.

The successful candidate will have the following essential requirements:

  • Proven track record of delivering high quality customer services within the housing or similar related sector.
  • Demonstrable empathy with servicer users with complex care & support needs.
  • Effective stakeholder management both internally & external to the organisation.
  • Will be customer-focussed and possess excellent communication skills, both verbal and written, with the ability to correspond at all levels within the business and with external partners and customer.
  • Will be an effective team player with an aptitude to work flexibly to meet business requirements.
  • To effectively manage their own workloads, be ‘self-led’ working with minimal supervision, with high levels of attention to detail and an ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
  • Proven track record of successfully solving complex and/or difficult problems.
  • Proficient use of a range of IT packages including Microsoft Office applications.
  • Experience of working within a performance management framework.
  • To possess a ‘clean’ driving license & have the use of a car for business purposes.
  • It is a requirement of this role to work away from home in line with the needs of the business. The main reason for this is to visit customers and suppliers. Notice is normally given except in the event of an emergency.

The successful candidate may have the following desirable requirements:

  • Experience of working within a supported housing environment, or an ability to demonstrate an understanding of issues associated with individuals who may have complex care & support needs.
  • Experience of working in a general needs housing management environment either with a local authority or registered housing provider.

Benefits

You will be part of a fast-paced, ambitious business that has exciting growth plans. We will lso offer you excellent career development opportunities.

Salary: Circa £35k (inclusive of 5% London weighting) £5,500.00 car allowance or company car.

Attractive benefits: Up to 28 days annual leave plus bank holidays.

Location: Home working managing properties in South East London area.

Contract Type: Permanent.

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